Terms and Conditions


Welcome to Charlene K (the “CHK” site). Your use of the CHK site, for any purpose, is subject to the Terms and Conditions of Use that follow (the “T&C”). By accessing, browsing or using CHK, you acknowledge that you have read, understood and agreed to be bound by our Terms of Use. Please, read these T&C carefully. If you do not agree to our T&C, you should leave the CHK site immediately.

CHK reserves the right to revise these T&C at any time by updating this page, in its sole discretion. You are encouraged to review these T&C each time you use the CHK site because your use of the site at any time will constitute your acceptance of the most current version of our T&C. We reserve the right to revise the products and services available without notice. Similarly, we reserve the right to change, suspend or discontinue any aspect of the CHK site without any liability to you or to any third party. We may also impose rules for and limits on use of CHK without notice or penalty.

 
● COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site, including but not limited to the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of the CHK site, Charlene K Copyright © 2016, ALL RIGHTS RESERVED.
Charlene K enforces its intellectual property rights to the fullest extent of the law. ALL DESIGNS ARE COPYRIGHTED AND ANY COPIED DESIGNS WILL BE PROSECUTED AGGRESSIVELY.


You may use the content of the CHK site only for the purpose of shopping on the CHK site or placing an order on the CHK site and for no other purpose. No materials from the CHK site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on the CHK site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 
● YOUR ACCOUNT


The CHK site is available to registered users of age 18 and older. We reserve the right to revoke your account for any reason at any time including as a result of a violation of our T&C, without notice. If you establish an account for the purpose of making purchases through the CHK site, we consider you responsible for maintaining the confidentiality of your username and password as wee as for restricting access to your computer. If for any reason you are no longer authorized to make purchases through the CHK site, you will no longer authorized to use your account either.

Charlene K is entitled to assume that any person making purchases or accessing restricted areas of the CHK site using your user name and/or password is you, or is authorized by you to make purchases on your behalf.

 
● PRIVACY

We keep your personal information private and secure. When you make a purchase from the CHK site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders, and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the CHK site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the CHK site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

 
● INDEMNIFICATION

You agree to indemnify, hold harmless, and defend Charlene K, its officers, directors, members, owners, agents, employees, information providers, affiliates, licensors and licensees from any and all claims, liabilities, damages, costs and expenses of defense, including – without limitation, attorneys' fees and legal costs, in any way arising from or related to your use or misuse of the CHK site and/or your violation of these T&C.

 
● PRIVACY ON OTHER WEBSITES

The CHK site may contain links to websites operated by third parties. These links are provided solely as a convenience to you and not as an endorsement by Charlene K. If you decide to access linked third-party websites, you do so at your own risk. Other sites accessible through the CHKsite have their own privacy policies and data collection practices. Please consult each site's privacy policy. The CHK site is not responsible for the actions of third parties.

 
● ORDERING

Our products are handmade and produced on order. We do however maintain a small inventory for immediate delivery. Please check with us for a delivery schedule, by calling or emailing us during our business hours. If you would like to place an order, you can do so on the CHK site, or via phone call, fax or email. When placing an order, you warrant that you are authorized to use the credit or debit card you are using and that you have sufficient credit availability or funds. We will refer any fraudulent use of credit or debit cards to the relevant authorities for investigation and prosecution. You also warrant that all information provided in connection with placing your order is true and correct. If there are any changes to the information you supply concerning your order, including, but not limited to, your name or address, it is your responsibility to let us know as soon as possible to avoid misdirected orders.

 
● ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Charlene K reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 
● COLOR REPRODUCTION

We make every effort to reproduce colors on the CHK site as accurately as possible. However, exact color matches are not always possible and the color of the product you receive may differ from the color you saw on your screen. This can in part be due to different screens and computer settings displaying colors differently.

 
● OUT-OF-STOCK PRODUCTS


We will ship your product as it becomes available. Usually, products ship within the same day if ordered by 11:00AM PST, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock, which will thus delay fulfilling your order. In such event, we will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

 
● TYPOGRAPHICAL ERRORS

We strive to ensure that the information on the CHK site is always complete, reliable and up-to-date. However, certain information may contain pricing errors, typographical errors and other errors or inaccuracies. We reserve the right to correct any error without liability. In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, the CHK site shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. The CHK site shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, the CHK site shall immediately issue a credit to your credit card account in the amount of the incorrect price.

We also reserve the right to limit quantities purchased by customers and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted and/or acknowledged).

 
● PAYMENT

(1) CREDIT CARDS
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. Credit card information must be supplied at the time of order. NO EXCEPTION. Orders will not be processed until we receive this information.


(2) PAYPAL
We currently offer a secure one-step checkout with PayPal on our site.

(4) SALES TAXES
The CK site shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within USA.
 
● INTERNATIONAL USE


We control and operate the CHK site from the United States. If you choose to access the CHK site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, to the extent of such local laws.


 
● DISCLAIMER

THIS SITE AND ITS ALL OF ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE. TO THE EXTENT PERMITTED BY LAW, THIS SITE AND ITS CONTENT ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. CHARLENE K DOES NOT WARRANT OR GUARANTEE THAT ALL CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS SITE AND ITS CONTENT WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT THE FUNCTIONS CONTAINED ON THE CHK SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT ANY DEFECTS WILL BE CORRECTED; OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE CHK SITE, AND CHARLENE K SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

 
● LIMITATION OF LIABILITY

IN NO EVENT SHALL CHARLENE K BE LIABLE UNDER CONTRACT, TORT OR OTHERWISE FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION, ANY LOSS OF USE, LOST PROFITS, LOSS OF DATA OR INFORMATION OF ANY KIND, OR LOSS OF BUSINESS GOODWILL OR OPPORTUNITY) ARISING FROM OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THIS SITE, REGARDLESS OF WHETHER OR NOT KARINE SULTAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES, EXCEPT WHERE PROHIBITED BY LAW.

 
● COMPLAINTS

If you have any complaint, question, or comment about these T&C, the CHK site and/or its content, please contact us at your convenience.

Email: retail@charlenek.com

 
● GENERAL

Unless otherwise specified, these T&C constitute the entire agreement between you and Charlene K with respect to the CHK site.
Last Updated: March 2016
2016 Charlene K. © All rights reserved.